If you need a ride from your home to Little House, the doctor or dentist, call our direct transportation hotline number at 650-272-5040. We will set you up with a Lyft Driver to come to your house within a few minutes. When you’re ready to go, call the hotline again (or drop by the front desk at Little House) and we will get you a safe comfortable ride home.

Preregistration is required for all users.

 

How it Works

If you live in the Sequoia Health Care District, there is $4.00 flat rate each way.

At this time, Standard Lyft rates are charged for residents outside of the Sequoia Healthcare District.

Rides can be requested during the following times:

Monday-Thursday: 8:00 am -8:00 pm
Fridays: 8:00 am- 4:00 pm

At this times, rides are booked on demand for immediate pick up. We do not accept advance reservations.

Yes, If you are not ready leave when the driver arrives you will be charged the $4.oo ride fee. We ask that as soon as you request the ride you wait outside for your driver to arrive.

 

We are only able to extend this subsidized service to and from Little House, a medical appointment and your home.

All riders must be able to get in and out of the car without assistance. However, the driver can help load any mobility devices the rider has, such as a cane, walker and wheelchair.

All drivers undergo background checks, DMV checks, and vehicle inspections. Each ride is monitored by a Little House Staff member to ensure you have been safely picked up and dropped off.

The subsidy is only available through Little House. If you request your own ride you will pay the full price.

Any medical or dental provider from Palo Alto to San Mateo (in the Sequoia Health District). Pharmacies are not available at this time.

It’s up to you. Tipping with cash is permitted but not required.

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