If you need a ride from your home to Little House, the doctor or dentist, grocery stores, and pharmacies call our transportation hotline number at 650-272-5040. We will arrange for a Lyft Driver to pick you up from your home within a few minutes. When you’re ready to return, call us back and we will get you a safe, comfortable ride home. No cell phone needed!

Lyft drivers are adhering to local Covid-19 standards to ensure the safety of both passengers and drivers, including requiring masks, sanitizing cars, and back seat rides.

Hours: Mondays – Friday 9 AM to 4 PM

Preregistration is required for all users. Standard Lyft Rates + 10% admin. fee

Travel Within:

One Zone

Neighboring Zones
(i.e. Zone 1-Zone 2)

Non-Neighboring Zones
(i.e. Zone 1-Zone 3)

Outside Program


$7.00 $11.00

Standard Lyft Rates

Zone Coverage Areas

Zone 1 – East Palo Alto, Palo Alto, Stanford, Portola Valley

Zone 2 – Menlo Park, Redwood City, Atherton, Woodside

Zone 3 – San Carlos, Belmont, Foster City, San Mateo

How it Works

Cost is determined by where you live and where you travel to. We use a zone structure that allows you to travel within a zone and to neighboring zones for $7.00. If you travel to non-neighboring zones the cost is $11.00. Travel outside our program area is subject to standard Lyft rates.

At this time, Standard Lyft rates are charged for residents outside of the program area.

Temporary COVID hours 9am to 4pm, Monday – Friday

At this times, rides are booked on demand for immediate pick up. We do not accept advance reservations.

Yes, If you are not ready leave when the driver arrives you will be charged the $4.oo ride fee. We ask that as soon as you request the ride you wait outside for your driver to arrive.


We are only able to extend this subsidized service to and from Little House, San Carlos Adult Activity Center, Veterans Memorial Senior Center, medical or dental appointment and your home.

All riders must be able to get in and out of the car without assistance. However, the driver can help load any mobility devices the rider has, such as a cane, walker and wheelchair.

All drivers undergo background checks, DMV checks, and vehicle inspections. Each ride is monitored by a Little House Staff member to ensure you have been safely picked up and dropped off.

The subsidy is only available through Little House. If you request your own ride you will pay the full price.

Any medical or dental provider from Palo Alto to San Mateo. Pharmacies are not available at this time.

It’s up to you. Tipping with cash is permitted but not required.

At this time the program is funded by the Sequoia Healthcare District, Bank of America and the County of San Mateo Measure-K.

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